Home visits are available for patients who are seriously ill or permanently housebound. If you are too ill to attend the surgery and you would like to speak to a doctor for advice or possibly request a home visit please telephone the surgery before 10:30.
The receptionist will ask for a contact telephone number and some brief details. This information helps the doctor assess the urgency of the visit. Normally visits are carried out after surgery but the exact time will depend on the number of visits the doctor has to do.
The doctor will ring and speak to the patient (or their carer) before visiting to give further advice or arrange for another member of the primary care team to visit e.g. the district nurse.
Sometimes the doctor may feel that the safest treatment is to transfer the patient to hospital. In this case we will arrange ambulance transport if needed.
The doctor may also ask for an assessment by our local Emergency Care Practitioners. They are a specialist team of clinicians who are trained to assess patients urgently in their homes.
They can arrange additional home support especially for older patients to enable them to stay at home during an illness rather than going to hospital.
A doctor can see on average 4 patients in surgery in the time it takes for every home visit. For this reason we ask our patients to come to the surgery if at all possible.